Dashboard
The unified, AI-driven dashboard combines sales, marketing, operations, and support data into a single, customizable interface. Gain AI-powered insights and recommendations for next best actions, upsell opportunities, and risk alerts.
Reviews
Manage and analyze customer reviews across all platforms. Leverage feedback to improve services and enhance customer satisfaction. Our system helps you track sentiment and respond efficiently.
Communications Hub
Experience omnichannel engagement with built-in chatbots, live chat, and social messaging integration. Ensure seamless handoff between channels and maintain a unified conversation history for every customer interaction.
Deliver hyper-personalized communication with dynamic content in emails and SMS based on customer behavior. Automate birthday, anniversary, and milestone campaigns with smart offers to delight your customers.
Omnichannel Engagement
- Built-in chatbots and live chat
- Social messaging integration
- Seamless channel handoff
- Unified conversation history
Hyper-Personalized Communication
- Dynamic content for emails/SMS
- Automated birthday campaigns
- Milestone and anniversary offers
- Behavior-based personalization
Inventory Management
Gain real-time inventory tracking across multiple locations. Benefit from automated reorder triggers and efficient supplier management to keep your stock optimized and operations smooth.
Customization
CyborgCRM features a modular design, allowing you to enable or disable features as needed. Explore our marketplace for add-ons, industry-specific modules, and custom integrations to tailor the platform to your unique business needs.
Security & Compliance
Ensure your data is protected with end-to-end encryption, role-based access, and comprehensive audit trails. Our platform includes GDPR, HIPAA, and PCI-ready modules for regulated industries, ensuring full compliance.